Give Your Baby 
The Healthiest Start to Life

Frequently Asked Questions (FAQ)

Beaming Baby Service Questions

When will my order be delivered?
Can I track my Parcel?
Is there a Delivery Charge?
Do You Deliver Internationally?
Do Beaming Baby offer FREE Returns?
How do I use my Voucher?

Product Related Questions

How do I get Free Nappy Samples?
How do I get Free Baby Wipes Samples?
How do I get Free Baby Bath Products Samples?

Nappy Questions

Why is my baby's nappy leaking?
How to stop leaky nappies?
How Bio-Degradable are Your Nappies
Why are Beaming Baby Nappies better for my baby?

Washable Nappy Questions

Why go for washable nappies?
How easy are washable nappies to use?
Can you give me Instructions on Using Washable Nappies?
How many washable nappies do I need?
Which are the most popular washable nappy you stock?


When will my order be delivered?

If you place your order before 2pm on a weekday, we'll deliver the next day.
We use Yodel (Uniformed Drivers) or Royal Mail for most deliveries in the UK.
If you order on a Friday, your parcel will be delivered on Saturday.
We currently cannot give an exact time for delivery, but it is normally at the same time as the previous delivery from Yodel; their drivers take roughly the same route each day.


Can I track my Parcel?

Yes, you can track your parcel with the link in the order confirmation email you receive from us, if you have any difficulty with this, please don't hesitate to contact us, through Live Chat on the Web Site or on the phone.


Is there a Delivery Charge?

Delivery is Free for orders over £60, otherwise, £3.95.
For Small orders (under 1kg), Delivery costs £1.95 - this is calculated when you checkout.
There is a 99p P&P charge for Free Nappy Samples and Free Baby Wipes and Free Baby Bath Samples.
For more information, please see the Beaming Baby Free Delivery Page:
Free Delivery Baby Products


Do You Deliver Internationally?

Yes, we serve many customers from all over the world.
International Delivery takes around 4 to 5 working days.
For more details on international delivery charges, please see this page:
Worldwide Delivery Baby Products


Do Beaming Baby offer Free Returns?

Yes! As part of our Total Happiness Guarantee, we offer FREE Returns, Full Refunds and Free Exchanges. This means, if you order a bulk buy case of nappies, but your baby needs the next size up, before you finish the case, we will collect any remaining packs and exchange them for the correct size!
For more details the incredible Beaming Baby Free Collection Service, please see this page:
Free Returns For Baby Products


How do I use my Voucher?

If you have a Beaming Baby Voucher, giving you money off your order, you can redeem this at the checkout. There are two different boxes for claiming vouchers. One is for Loyalty and Gift Vouchers and the other is for Discount Vouchers (like those on the Catalogue or when we run specific promotions).
Please take care to put the code into the correct box.

If you have any difficulty, please contact us through the Live Chat on the Site, by Phone or Email us (leave a message if you are calling out of hours), and we will make sure the discount is applied to your order before despatch.

Sometimes, the voucher only applies when you order over a certain amount. We can only accept one voucher per order, but if you use your Voucher with a Bulk Buy discount and order over £60 giving you free delivery, the Savings can really add up!


How do I get Free Nappy Samples?

For Free Nappy Samples, please fill in the form on the Home Page:www.beamingbaby.co.uk.
You will be asked to confirm your baby's Nappy Size and where you would like us to send the samples.
There is a 99p charge to contribute to Postage and Packing - you will receive a £5.00 Voucher to redeem on your next order from Beaming Baby, Plus up to 3 Free Bonuses with the samples!


How do I get Free Baby Wipes Samples?

For Free Baby Wipes Samples, please add the product on this page to your basket:
Beaming Baby Bio-Degradable Eco Wipes Samples
There is a 99p charge to contribute to Postage and Packing - you will receive a £5.00 Voucher to redeem on your next order from Beaming Baby, Plus 3 Free Bonuses with the samples!


How do I get Free Baby Bath Products Samples?

For Free Organic Baby Bath Samples, please add the product on this page to your basket:
Beaming Baby Bath Product Samples
There is a 99p charge to contribute to Postage and Packing - you will receive a £5.00 Voucher to redeem on your next order from Beaming Baby, Plus up to 3 Free Bonuses with the samples!


Why is my baby's nappy leaking?

The most common solution for a leaky nappy is to try the next size up.
As an existing customer, we will be delighted to send you a Free Sample of the next size up to try, just call us or use the Live Chat facility on the site to request a sample. It might be a good plan to order a pack of the next size up and request a free sample with this, so you can try the new nappy size before opening the pack...
See our Free Returns Policy here: Free Returns For Baby Products


How to stop leaky nappies?

Occasionally, a leaky nappy is due to 'heavy wetting'. This is more likely to be cause problems with Washable Nappies, but can sometimes happen with Disposable Nappies too.
We recommend trying the next size up - especially for nights - because the bigger the nappy, the more absorbent material to soak up the wee! Another option is to add a pad for extra absorbency -
The Motherease Snap in Liner is great for this purpose:
Motherease Snap in Liner


How Bio-Degradable are Beaming Baby Nappies?

Beaming Baby Nappies are over 75% Bio-Degradable, including packaging!

Standard nappies are approximately 20% Bio-Degradable and Eco Nappies are between 35 and 49% Bio-Degradable. So Beaminjg Baby Nappies are by far the most Bio-Degradable Nappies in the UK, Europe and, as far as I am aware, the world!

This means that most of a Beaming Baby nappy will Bio-Degrade in just 4 years, compared to the mind-blowing 400 years that standard nappies take.


Why go for washable nappies?

Save at least £400 per baby compared to disposable nappies.
Purest for your baby - naturally absorbent so no need for gels or chemicals.
Best for the environment - less resources used, nothing goes to landfill.



How easy are washable nappies to use?

They take a little more effort than disposables, but are well worth trying.
We recommend starting with washable nappies when your baby is 8 to 12 weeks old. If you want to start earlier, then Bambino Mio are the traditional favourite.


Can you give me Instructions on Using Washable Nappies?

They take a little more effort than disposables, but are well worth trying.
We recommend starting with washable nappies when your baby is 8 to 12 weeks old. If you want to start earlier, then Bambino Mio are the best to use.

1. Half fill a Nappy Bucket with water and add a shake of Bambino Mio Nappy Fresh to make it smell nice.

2. Put a Nappy Mesh into the bucket to make it easy to pull the nappies out!

3. When your baby's nappy needs changing, remove nappy liner and throw into the loo,

4. Put the nappy and cover into the bucket.

5. When the bucket is full or you're about to start a clothes wash, take the bucket to the
washing machine, pull the nappies out (in the nappy mesh bag) and put into the machine.

6. Hang out to dry over night.



How many washable nappies do I need?

Newborn babies may need to be changed 8 or so times every day, so you will need at least 16 nappies.

You may only need 4 - 6 nappy covers as these are less likely to be soiled.

Older babies may only need 4 changes each day, so 8 nappies and 4 covers should be enough.



Which are the most popular washable nappy you stock?

Bambino Mio are our best seller - also used in hospitals and nurseries. These are prefold nappies that need a separate cover.

My personal favourite is Motherease - we found these were the best in terms of leakage and baby comfort. They are a shaped one size nappy that need a separate cover. We recommend the Rikki or Airflow covers.

Terry nappies are a traditional favourite and they are great value. Terry nappies can be folded to suit your baby's needs and are super soft and absorbent. Terry nappies are really versatile and the quickest drying washable you can buy.

You don't need to worry about struggling with nappy pins, just use quick and easy Nappy Nippas. Terry nappies are also very useful to have around, and can be used as a muslin, baby towel, breastfeeding blanket changing blanket or a makeshift bib.

Liners - a thin tissue to keep baby's bottom dry. We recommend Bambino Mio Biodegradable Liners, these can be flushed down the loo! - See more at: Washable Nappies